Refund/Return Policy:
Original
sales receipt must accompany returns.
We accept returns for exchange or refund
7 calendar days after delivery of the product. At our sole discretion after 7
calendar days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
• without showing signs of wear or
damage in any way
• within 7 calendar days of the delivery
date (after 7 days no returns are allowed)
• unless noted that it cannot be
returned or has a different return policy time period other than that 7 days
noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us will be replaced by a like item.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item sent from our store.
Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
Close To You Inc
11661 Preston Rd Suite 154
Dallas, TX 75230
Customer Service Phone #214-692-8893